At loqa, our work is rooted in Circular Design, transforming upcycled waste (80-95%) into high-quality architectural materials. Due to the nature of our process, combining recycled content, specialized tools, and many hands-on production steps, each piece carries its own unique character, setting it apart from mass-produced industrial tiles.

Before placing an order, we kindly ask you to review and accept the following natural characteristics of our materials.

Characteristics That Are Not Considered Defects
(Not eligible for return or refund)

As our products are made from waste-based materials and produced through specialized processes, the following characteristics are considered part of the material’s natural beauty and production process, and are therefore not regarded as defects:

Colour & Texture Variation

Due to the high percentage of recycled waste content (80–95%), colour and surface texture may vary between production batches. Some batches may appear lighter or darker, with more or fewer speckles and natural markings. These variations are inherent to recycled materials and difficult to control uniformly.

The Firing Signature

For fired and glazed collections, flame movement and positioning inside the kiln interact naturally with the materials, creating tonal shifts, flame markings, and colour variation across pieces. Some batches may appear lighter, darker, or more mixed in tone depending on the firing process. These variations are part of the material’s natural character and uniqueness.

Hand-Touched Production Process

Unlike conventional industrial tiles, many stages of our production involve hand-touching, handling, and manual control. As a result, products may have a more organic and “rough” appearance — edges may not be perfectly sharp, and surfaces may not be completely uniform. These are intentional characteristics reflecting human craftsmanship, similar to handmade bricks and tiles.